• Results

    Skills Set Pathways

    This course offers participants an opportunity to access contextualised training to obtain skills sets that match current industry demand, preparing the participants for employment.

    What will I learn?

    • The course will provide an opportunity for students to explore 6 units from two different training packages – ‘BSB’ or ‘Business Services Training Package’ and ‘SIR’ or ‘Retail Services Training Package’

    How will I learn?

    The course will be offered in Mixed Mode Delivery

    • Classroom-based Learning (Face to face), where you attends AMES Campus’ with a Teacher/Trainer present
    • Online Learning, where you studies remotely off campus via zoom, using training materials that are provided online or correspondence by the Teacher/Trainer
     

    For more information visit AMES Australia online service standards.

    • Courses and Units

      Nominal Hours

      SIRXCEG001: Engage the customer

      30

      BSBXCM301: Engage in workplace communication

      40

      BSBWHS311: Assist with maintaining workplace safety

      40

      SIRXCEG008: Manage disrespectful, aggressive or abusive customers

      		  30

      BSBOPS303: Organise Schedules

      		  15

      SIRXPDK001: Advise on products and services

      25
      Total course hours
      		         180

    What jobs can I apply for after completing this course?

    • Work in office administration and customer service

    Eligibility

    Course duration

    2 school terms

    Course dates

    Contact us for more information

    Locations

    Cost

    Free to job seekers registered with Centrelink or a Workforce Australia provider.

    How to Enrol

    Contact us to find out:

    • course dates
    • your eligibility

    Register Interest

     

    This course can be taken under the Government Subsidised Funding Programs below:

    AMEP